Making the Transition from Nortel

One of the hardest parts of beginning a job search is knowing where to start. We recommend reading Managing the Transition for Market Preparedness, as it will provide a foundation of resources to get you going in the right direction. A job search is hard work but your new career situation offers you a unique opportunity to recharge and redirect your career. It can be an exciting journey through unfamiliar territory and your motivation and attitude can be the keys to your success.

Outlined below are the sections included in the document:

I. Moving Forward, Page 3
  • Dealing with the Transition
  • Job Search Preparation Tips
II. Skills Identification, Page 7
  • Taking Inventory of Your Skills
III. Resumes & Cover Letters, Page 13
  • Writing a Powerful Resume
  • Writing a Powerful Cover Letter
IV. Job Search Tools, Page 20
  • Employment Resources & Tips for Internet Research
  • Networking
V. Interviewing Effectively, Page 33
  • Interview Tips & Preparation
VI. The Finishing Touches, Page 37
  • Thank You Notes
  • Negotiating Skills
VII. Additional Resources, Page 41
  • Job Search Engines on the Web
  • Reading Material Suggestions


Career Resources through EAP

As part of Nortel medical plan benefits, employees can contact OptumHealth EAP WorkLife Specialists (1-800-842-2991 press “2” indicating you are a member and then press “1” for Life Resources ) to assist with both career exploration and career transitions. Current career trends and their educational requirements, types of resumes and their uses, options for returning to school, and tips on networking are some of the topics that can be addressed during a consultation with one of the EAP Specialists. Along with consultation, WorkLife Specialists can search for and provide referrals to verified community resources and provide educational articles and tools including those available via and on the EAP website, (password: 800-842-2991, including hyphens).

Resources by Community

Choose your location to learn more.

Moving Phone Number and Contacts

Learn how you can move your corporate mobile phone number to a personal account and how to save your Outlook contacts to a home email client.

Fact Sheet: Job Loss – What Employees Need to Know to Protect Their Health Coverage

When facing job loss or a reduction in hours, workers need to know their options ahead of time to prevent loss of health coverage. Job Loss – What Employees Need to Know to Protect Their Health Coverage explains several options available to individuals who are losing their health coverage when they lose their jobs.

Fact Sheet: State Unemployment Insurance Benefits

In general, the Federal-State Unemployment Insurance Program provides unemployment benefits to eligible workers who are unemployed through no fault of their own (as determined under state law), and meet other eligibility requirements of state law. State Unemployment Insurance Benefits explains eligibility and other details.

Fact Sheet: Specialized Employment Websites

Specialized Employment Websites provides you with numerous URLs for job search resources, broken down into specific fields.

COBRA Updates

Important:  Pursuant to the bankruptcy court’s order approving the Joint Motion Pursuant to Sections 363 and 105 of the Bankruptcy Code, and Bankruptcy Rules 9019 and 7023 to (I)(a) Preliminarily Approve the Settlement Agreement Regarding Long-Term Disability Plans and Claims, (b) Conditionally Certify a Class for Settlement Purposes Only, (c) Approve the Notice Procedures, and (d) Schedule a Fairness Hearing; and (II)(a) Finally Approve the Settlement Agreement, (b) Finally Certify a Class, (c) Authorize the Debtors to Terminate the LTD Plans, and (d) Grant Related Relief (the “Joint Motion”), the U.S. Debtors terminated the LTD Plans, as defined in the Joint Motion, in their entirety and have discontinued the provision of benefits thereunder, as well as the continuation of coverage through COBRA, as of June 30, 2013.  Please note that the final order approving the relief sought in the Joint Motion is binding on all individuals who were receiving or were eligible to receive benefits under the LTD Plans, including the U.S. Debtors’ COBRA participants.  The information on this site is available solely for purposes of filing claims for the payment or reimbursement of benefits incurred under the Retiree Welfare Plans and the LTD Plans prior to June 30, 2013 in accordance with and subject to the terms of the relevant benefit plans and the Settlement Agreements.  For more information on the Settlement Agreements, please visit the site for “Former Employees.”

Please go directly to the Department of Labor’s Employee Benefits Security Administration webpage at for information about COBRA. This site also includes:

For specific questions related to COBRA please call Ceridian at800-877-7994.

Insurance Departments


National Association of Insurance Commissioners (NAIC)
2301 McGee Street, Suite 800
Kansas City, MO 64108
(816) 842-3600 or (866)-470-NAIC (6242)
Contact: Staff Member

Description from website, “The mission of the NAIC is to assist state insurance regulators, individually and collectively, in serving the public interest and achieving the following fundamental insurance regulatory goals in a responsive, efficient and cost effective manner, consistent with the wishes of its members: Protect the public interest; Promote competitive markets; Facilitate the fair and equitable treatment of insurance consumers; Promote the reliability, solvency and financial solidity of insurance institutions; and Support and improve state regulation of insurance.”

Please call or visit the website for additional information.


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