Employee Assistance Program (EAP)

You and your eligible dependents automatically receive access to the Employee Assistance Program (EAP) at no cost to you. You do not have to enroll in a Medical Plan option to have this benefit.

Provided through the OptumHealth Behavioral Solutions, the EAP is designed to enrich and support you in both your personal and your working life. Here are some of the benefits the EAP offers

  • Confidential information and counseling service.
  • Resources and expertise to help you or your family on a wide variety of subjects to assist with the demands of everyday life as well as major events.
  • Support for a wide range of concerns including stress, depression, relationship issues, family concerns, and alcohol or drug problems.
  • 24/7 Phone access.
  • Up to eight in-person visits per calendar-year with a counselor or therapist per eligible family member (and other services).

Some outpatient services (e.g., psychiatrist visits, psychological testing, chronic conditions, medication management) are covered under your managed Mental Health and Substance Abuse Program benefit, not through the EAP. Contact OptumHealth Behavioral Solutions directly for proper authorization.

If you would like more information on EAP counseling or other EAP services, call 1-800-842-2991 or visit the Web site online at www.liveandworkwell.com/ and enter access code: 800-842-2991 (include the hyphens).

For retirees, learn about EAP in the Retiree Annual Enrollment Guide.