Pension / Retirement

The Pension Benefit Guaranty Corporation (PBGC), a US Government agency, is responsible for the Retirement Income Plan. They can be reached at:

• www.pbgc.gov
• Customer contact center: 800-400-7242
• Hours: Monday-Friday, 8:00am – 7:00pm ET

Long Term Investment Plan / 401(k)

The LTIP / 401(k) plan is administered by Hewitt Associates, LLC. You can reach them at the following:

• Phone: 800-726-0026
• Web: http://resources.hewitt.com/nortelnetworks

Stock Options / RSUs

For questions regarding your stock options or RSUs, contact ComputerShare at 800-834-9814.

Chapter 11 Claims Process

For any questions regarding a mailing from Epiq, information on the claims process in the U.S. or other information concerning the chapter 11 proceedings, contact the U.S. claims agent at the following:

• Epiq Bankruptcy Solutions, LLC
• Phone: 866-897-6435
• Web: http://chapter11.epiqsystems.com/nortel

Long Term Disability

An information website of the Official Committee of Long Term Disability Participants of Nortel Networks, Inc., et al. is available at http://www.kccllc.net/nortelltd/.

Change of Address

It is important for Nortel to maintain your current address. Former employees of Nortel Networks Inc. in the United States may submit updated address information directly to Nortel. Select “Contact Us” at the bottom of this page to contact Nortel Networks Inc. to update your address in other areas.